Refund Policy

🐾 Woofs and Whisker Co. Return & Refund Policy

We want you and your furry friends to be 100% happy with every purchase! If you need to return an item, here’s how it works:

🕒 Returns

You have 14 days from the date you receive your order to request a return. To be eligible:

• Items must be in the same condition you received them — unused, unworn, with tags attached, and in the original packaging.

• Please include your receipt or proof of purchase.

To start a return, contact us at woofsandwhiskerco@gmail.com. 

If you have any questions along the way, we’re always happy to help — just reach out at woofsandwhiskerco@gmail.com.

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🐶 Damaged or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.

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💸 Refunds

Once we receive and inspect your return, we’ll let you know if your refund has been approved. Approved refunds will be automatically issued to your original payment method within 10 business days.

Note: It may take a little longer for your bank or credit card company to process the refund. If more than 15 business days pass after approval, please contact us at woofsandwhiskerco@gmail.com.